Royal Reels is committed to endorsing responsible wagering among its customers as well as promoting the awareness of problem gambling and improving prevention, intervention and treatment.
Royal Reels' Responsible Gambling Policy sets out its commitment to minimizing the negative effects of problem gambling and to promoting responsible gambling practices.
Royal Reels supports the generation of online gamblers offering them a wide range of games and entertainment. We also take responsibility for our product line-up. The aim of Royal Reels is to provide the world's safest and most innovative gaming platform for adults. The offered clear and safe products allow each user to play within his financial means and to receive the highest quality service. Integrity, fairness and reliability are the guiding principles of Royal Reels' work. It is therefore clear that Royal Reels should do its best to avoid and reduce the problems which can arise from participation in gambling, particularly in cases of immoderate playing. At the same time, it is important to respect the rights of those who take part in games of chance to a reasonable extent as means of entertainment. Responsible Gaming at Royal Reels is based on three fundamental principles: Security of the player, Security of the game and Protection against gaming addiction. Together with research institutes, associations and therapy institutions, we work on creation of a responsible, secure and reliable framework for online gaming.
We prioritize the security of our players. This includes prohibiting minors from participating in games, protecting privacy, and ensuring responsible processing of personal data and payments. The fairness and randomness of our products are closely monitored by independent organizations. Our marketing communication is designed to protect players by making only realistic promises.
Most users engage in sports betting, casino games, and other gaming offers in moderation for entertainment. However, certain habits and behaviors, like gambling, can develop into addiction for some and cause problems. Royal Reels prohibits clients with gaming addiction from further participation and provides them with contacts for professional advice and support.
Self-responsibility is the most sustainable form of prevention.
Royal Reels promotes the principle that the final decision and responsibility on whether to play and how much money to spend lies with the customer. We assist customers by providing transparent products, full information, and a clear line of conduct.
Royal Reels does not allow minors (persons under the age of 18) to participate in games and make bets. That's why the confirmation of having reached the age of majority and the confirmation of date of birth are mandatory requirements during registration. Royal Reels considers the issue of minors taking part in games and betting very seriously. In order to offer the best possible protection of minors, we also rely on the support of parents and caregivers. Please keep your data for account access in a safe place (user ID and password). Furthermore, we would recommend that you install filter software. This software will allow you to restrict the access to Internet resources inappropriate for children and teenagers.
Royal Reels offers a variety of games and bets which are forms of entertainment for the majority of customers. At the same time, the company takes responsibility for its customers by providing support and tools for maintenance of a secure and entertaining environment taking into account the associated risks. The clients who have difficulty in assessing risks, recognizing their own limits or those who suffer from gambling addiction are not able to enjoy our product line-up responsibly and perceive it as a form of entertainment. Royal Reels takes responsibility for users with verified gaming addiction by blocking their access to its products for their own protection.
Most people play for pleasure. Moderate participation in games within their financial capacity is fully acceptable. However, for a small percentage of people gambling is not a form of entertainment, it is a challenge that must be considered seriously.
A problematic game behaviour is considered to be such behaviour which interferes mode of life, work, financial position or health of a person or his family. Long participation in games is counter-indicative to such person as it can lead to negative consequences. In 1980 the pathological game dependence has been officially recognized and enlisted in the list of psychological diseases of international classification system DSM-IV and ICD-10. It is defined as long, repeating and frequently amplifying inclination for game, despite of existing negative personal and social circumstances, such as a debt, rupture of family relations and delay of professional growth.
It is necessary to underline that the diagnoses of game dependence can be qualified only by experts. The material presented on this web-page will help you to estimate and define your own game behaviour. The special hazard of addictions that are not associated with any substance is that it is very difficult to define the line between pleasure and addiction. Nevertheless, there are some diagnostic signals that may point out the existing problems.
In the presence of at least five of the following symptoms, the likelihood of the severe dependence is high:
The player is deeply involved in gambling; all his thoughts are only about the game.
Bet sum increases in course of time.
Attempts to quit or control his participation in the games appear to be unsuccessful.
When limiting his participation in gambling, a person experiences irritation and disappointment.
The game is a way to escape from problems or discomfort.
The player tries to win back the lost amount.
Lies about his playing behaviour.
Commits illegal acts.
Spoils or breaks the relationship with family and colleagues.
Borrows to participate in the games.
Following the rules placed below, you can enjoy the game without anxiety:
Start playing only when you are calm and concentrated.
Take regular breaks.
Define for yourself beforehand the monthly amount you can spend on the game.
Once setting a maximum limit, do not further increase it.
Before you start playing, define the maximum amount of winning, after reaching of which you should stop playing.
Define the amount you can afford to lose beforehand.
Do not start playing under alcohol or drug influence.
Do not start playing in a depressed state.
If you feel that you need a break, we provide options to help.
Time-out enables you to take a short break from playing with us. Once you begin your Time-out period, you will no longer be able to deposit funds or play on any of Royal Reels' products. However, you will be able to withdraw any remaining real money balance you may have. Available periods for Time-out are: 1 day, 3 days, 7 days, or 15 days. During the period selected you will be unable to reverse this block.
Alternatively, you may feel you need a longer break from gambling; in that case you can choose to self-exclude. Self-exclusion means that your Royal Reels account will remain closed for up to one year. It won't automatically be re-opened unless you contact us. Please contact us if you require any further information or assistance on self-exclusion or time-out options.
To receive guidance and support about problem gambling, please visit: GamCare at www.gamcare.org.uk or call their confidential helpline on 0808 8020 133 or Gambling Therapy at www.gamblingtherapy.org